We had a question last week that may be of interest to others:
> We sell quite a few Season Packages as a flex package where the patron picks their own performance of each show. We are have no problem selling the package if the patron knows when they purchase which performances they want to see. We simply "add another show" until all six are entered and then print out the tickets. However, most of these patron wait and give us their dates later or sometimes one at a time. We are trying to track these better, so this year when a patron bought a Flex Season Package, we enter the sale and printed out the header which says "2009 Season Ticket. Exchange for one performance to each show in the 2009 season." Now these are beginning to come back in and people want to pick their shows and we are at a loss. Is is possible to retain that original sales number and add shows to that Season Package?
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> I can't figure out how to get it to work. Ideally we'd like to show that they bought a Season Package AND that they have tickets for all the individual shows.
Probably the easiest way to get this information would be to do a search by name. the customer would appear along with their sales history in the mainsale file. You just need to doubleclick on the sales record to get to the information.
There is an easier way. This means entering an empty date and time for every show (yes, you can do that). No chart will be attached to that performance. Then, set up your flex pass season ticket with the empty performance dates. The empty performances become place holders. That is what you sell the patrons. It works like this:
The patrons will purchase the flex pass season tickets with one or maybe all performances having an empty date. These customers will return wanting to make reservations. You look up the empty date sale for that show. Exchange the date to the proper performance and select the seats. Print the tickets for the customer and you are done.
The slick part of this is that you can get a list of the season ticket holders who have not made reservations. Get a report | by Show | Single performance and ask for the empty date performance.
Any other comments?
